Travel Insurance: Making a Claim
Going on holiday without travel insurance is inadvisable. No one can guess what will happen while abroad but a lost camera or piece of jewellery can be replaced. Sickness or injury can be much more of a problem when dealing with foreign countries.
If you are unfortunate enough to need to make a claim on your travel insurance while you are away, the necessary contact information should be detailed on the insurance policy documents. If not or you forgot to bring the paperwork with you, then your holiday rep may be able to help. Simply call the insurance company to make your claim, explaining what is lost or what medical care is needed and they will talk you through the rest.
If you are claiming for the loss or theft of an item then the insurance company may need proof that it has been reported to the relevant authorities. A police report is often requested. If the loss is not noticed until arrival back in the UK, then your insurance company will advise you of any official paperwork needed.
In the case of claims for medical bills, the insurance company will need full details of the hospital or doctor who has been treating you. In many cases they will then deal with these institutions on your behalf. The travel insurance company will pay the bills directly, giving you peace of mind and far less to worry about.